Contact Us

Welcome to the JustCasino Contact Us page. We appreciate you visiting our website and taking the time to reach out. We provide comprehensive and honest reviews of online gambling brands, helping you make informed decisions. Whether you have feedback, a question about our content, or a business inquiry, we're here to assist.

Please review the sections below. This will help you direct your inquiry to the right place and get a prompt and helpful response. Understanding our role as an independent review site is important, as it clarifies what we can and cannot assist with.

JustCasino is an independent affiliate and review website. We evaluate and review various online casinos and sportsbooks. Our mission is to provide unbiased information, expert insights, and helpful guides to the online gambling community. It is absolutely vital to understand that we are NOT an online casino or sportsbook operator ourselves. We do not operate any gambling platforms, nor do we hold any gambling licenses for operating a casino.

This means that JustCasino does not manage player accounts, process deposits or withdrawals, handle bonus claims, or offer customer support for any specific casino or sportsbook. Our role is purely informational and advisory. We provide reviews and comparisons to help you choose the best online gambling experience, but we are not involved in the operational aspects of any gambling site.

We are happy to hear from our users regarding the content published on JustCasino. Here are the types of inquiries we can assist with:

• Feedback on Our Reviews: If you have comments, suggestions, or believe there's an inaccuracy in one of our casino or sportsbook reviews, please let us know. We strive for accuracy and value your input.
• Content Corrections: Spotted a typo, an outdated piece of information, or something that needs clarification on our website? We appreciate you bringing it to our attention.
• Partnership and Advertising Inquiries: For potential business collaborations, advertising opportunities, or affiliate program discussions, please reach out.
• General Website Feedback: If you have suggestions on how we can improve the JustCasino website, its usability, or the user experience, we'd love to hear from you.
• Questions about Our Methodology: If you're curious about how we rate casinos or the criteria we use for our reviews, we can provide further insight.

As an independent review site, JustCasino has significant limitations regarding what we can assist with. We cannot provide support for issues directly related to your accounts with specific online casinos or sportsbooks. Please do not contact us for any of the following:

• Account access or login problems.
• Verification (Know Your Customer, KYC) issues.
• Deposit or withdrawal problems, including delays or disputes.
• Bonus activation, wagering requirements, or non-payment of bonuses.
• Game fairness, technical glitches within a game, or specific game rules.
• Disputes with a casino regarding winnings or losses.
• Any form of financial transaction or account management related to an online gambling operator.

For any of these types of issues, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity that has access to your account information and can resolve such matters.

As reiterated, JustCasino does not operate any online gambling platforms. Therefore, we have no access to your personal account details, transaction history, or any other private information you hold with an online casino or sportsbook. We cannot initiate, track, or reverse deposits or withdrawals, nor can we resolve any account-specific disputes.

If you are experiencing problems with your account, deposits, withdrawals, bonus claims, or any other operational aspect of an online gambling site, you must contact that operator's official customer support channel. This usually includes live chat, email, or a dedicated phone line provided on their website. They are legally obligated and equipped to assist you with these matters.

For all legal inquiries, including those related to our operations, data protection (GDPR, for example), or any other legal matter concerning JustCasino, please use the dedicated email address below. We take legal compliance seriously and will address your inquiry promptly and appropriately.

Email: [email protected]

Please note that this email is strictly for legal matters. Inquiries regarding player accounts or general website feedback sent to this address may not receive a response.

JustCasino respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or other intellectual property, please notify us immediately. We adhere to the Digital Millennium Copyright Act (DMCA) and will promptly investigate and address valid takedown requests.

To submit a DMCA or copyright infringement notice, please provide us with the following information:

• A description of the copyrighted work or intellectual property that you claim has been infringed.
• The URL(s) on the JustCasino website where the allegedly infringing material is located.
• Your contact information, including your name, address, telephone number, and email address.
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest.

Please send all DMCA and copyright takedown requests to:

Email: [email protected]

At JustCasino, we are committed to promoting responsible gambling. While we do not operate gambling sites, we strongly advocate for safe and responsible play. If you or someone you know is struggling with gambling, please seek help immediately. There are numerous organizations dedicated to providing support and resources.

We encourage you to visit reputable responsible gambling organizations for assistance. These organizations offer confidential help, advice, and support for problem gambling. Remember, gambling should always be a form of entertainment, and never a way to solve financial problems.

We aim to respond to all legitimate inquiries within 2-3 business days. Please be aware that response times may vary depending on the volume of requests we receive. We appreciate your patience and understanding.

For legal and DMCA inquiries, we prioritize swift action and will endeavor to respond even sooner. Please send your inquiry to the correct email address as specified above to avoid delays.

Thank you for contacting JustCasino. We look forward to assisting you within our capacity as an independent review and affiliate website.